Bookings

How to create Multiple Bookings
As a Manager you can create multiple bookings. This can be useful if someone calls over the phone and wants to book multiple sites, or if you have sites tha...
Sun, 29 May, 2022 at 3:33 PM
I can't log in or I can't find my activation email.
If you are unable to log in, it might be because you did not click and open your activation email. Sometimes this email will get sent to your spam/junk mail...
Thu, 7 Jan, 2021 at 8:46 AM
How to make manuel, maintenance and multiple bookings (Video Tutorial)
Check out this video for a video tutorial of how to make basic bookings.
Tue, 31 Mar, 2020 at 5:30 PM
How to pay with Credit Card for a payment originally made in Cash
If a reservation was originally reserved as a Cash payment but the camper would like to pay by Credit Card. Click Pay with Credit Card  and a window wil...
Sun, 29 May, 2022 at 6:34 PM
How to add promotions codes/discount codes
You may want to offer promotion or discount codes to travelers.  Such as: employees, seniors, specific days of the week etc. To add/view promotions go to ...
Sun, 29 May, 2022 at 6:47 PM
Can I create more than one manual booking at a time?
Yes!  On the calendar grid view or bookings list, there is the Create Booking(s) button for creating multiple bookings for maintenance or 1 traveler all in ...
Fri, 3 Jun, 2022 at 3:42 PM
Where can I find the transaction history for a single reservation?
The payment history for a reservation can be found on the Charges tab on the top left 'Show Payment History'.   A breakdown of all payments...
Sun, 29 May, 2022 at 6:54 PM
What is the Campground Charge Value?
If a reservation is Checked-out early, a Campground Value Charge is displayed to show the transaction of the early checkout. For example, if there was a...
Sat, 9 Jan, 2021 at 9:52 PM
Confirmation email is missing
If the camper is missing their confirmation email you can easily resend the email by opening their reservation. Under edit booking you can select "rese...
Fri, 17 Jun, 2022 at 11:30 AM
How to Remove a Site Hold
Double click the site hold on the grid. At the bottom of the edit booking page select Delete. After selecting Delete a box asking to confirm the deletio...
Fri, 17 Jun, 2022 at 2:48 PM